Thank you for shopping with Noel Layer. We are committed to delivering your order in a timely and secure manner. Please review our shipping policy below.
Order Processing
All orders are processed after confirmation. Once your order is placed, you will receive a confirmation email. When your order is packed and ready for dispatch, we will notify you with shipping details, including tracking information where applicable.
Shipping Methods
We offer standard shipping to all locations we serve. Your order will be delivered by one of our trusted courier partners based on your region and order size.
Shipping Fees
Shipping fees, if applicable, will be clearly displayed at checkout before you complete your purchase. In some cases, we may offer free shipping promotions, which will be automatically applied to your order if eligible.
Tracking Your Order
Once your order has shipped, you will receive an email containing your tracking number and a link to track your package. Tracking information may take up to 24 hours to update after dispatch.
Failed Deliveries
If a delivery attempt is unsuccessful due to incorrect address information or the recipient being unavailable, our courier will usually attempt delivery again or contact you for further instructions. Please ensure that your shipping details are accurate at the time of placing your order.
Damaged Packages
If your package arrives damaged, please contact us within 48 hours of delivery at [email protected] with photos of the damaged packaging and item. We will review the issue and offer a suitable resolution.
Contact Us
For questions about shipping, or for help with a specific order, feel free to contact our support team at:
[email protected]